Last updated: August 4, 2026
Operated by: HomeSwerv LLC (“CallLegend,” “we,” “us,” or “our”)
Northeast Ohio
These Terms of Service (“Terms”) govern your use of the CallLegend website (calllegend.com) and the CallLegend managed AI phone answering service. By signing up for or using CallLegend, you agree to these Terms.
If you do not agree, do not use the service.
CallLegend is a managed AI phone answering and lead-qualification service configured and supported by HomeSwerv LLC. We provision a local phone number, train an AI agent on your business rules, and deliver call summaries and qualified leads to you.
The underlying voice AI platform that processes calls, recordings, transcripts, and related data is provided by CallFluent AI. CallFluent’s Terms & Conditions and Privacy Policies govern the platform-level processing. You can review them here:
Our role is limited to customer intake, pricing, distribution, configuration, onboarding, and ongoing support of the service under the CallLegend brand.
You must be at least 18 years old and able to form a binding contract. You represent that you are authorized to bind the business for which you are purchasing the service.
You agree to provide accurate business information during onboarding (trade, service area, licensing status, emergency rules, and scheduling preferences). Misrepresentation of licensure, insurance, or service area is grounds for immediate termination.
After you subscribe, we will contact you within 24 hours to schedule a setup call (typically 30–45 minutes). During setup we:
Nothing reaches your callers until you approve the configuration.
You may forward your existing business number to the CallLegend number or advertise the new number. Your existing number remains under your control.
Base plan: $89 per month
Plus plan: $129 per month (includes Google Business Profile tools)
Additional minutes and features are billed as shown on the pricing page at the time of purchase.
Billing is month-to-month. There are no annual contracts and no cancellation fees. You may cancel at any time; cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial months except as stated in the 30-Day Guarantee below.
Payment is processed through Stripe. You authorize us to charge the payment method on file for recurring fees and any overage charges.
If you complete onboarding, approve your AI configuration, and keep the service active for 30 consecutive days, and the qualified leads we deliver do not generate at least enough new revenue to cover your first month’s fee, we will refund 100% of that first month’s fee upon request.
To qualify you must:
This guarantee applies only to the first month and only once per customer. Requests must be submitted in writing to hello@calllegend.com within 14 days after the 30-day period ends.
You agree to:
You are solely responsible for any outbound calling or texting activity you configure or direct through the platform. You must obtain any required consents from call recipients before using the service for outbound or informational calls/texts.
The AI is trained on the information you provide during setup and improves with use. It may occasionally produce inaccurate or incomplete responses (“hallucinations”). You are responsible for reviewing call summaries and following up with callers.
We require that the AI identify itself appropriately on calls (as your assistant or in accordance with the script you approve). You remain responsible for ensuring the configuration complies with any disclosure requirements applicable to your industry or jurisdiction.
To the maximum extent permitted by law, HomeSwerv LLC and CallLegend are not liable for:
Our total liability to you for any claim arising out of these Terms or the service is limited to the amount you paid us in the three months preceding the claim.
We may suspend or terminate your service immediately if you breach these Terms, misrepresent your licensing status, or use the service in a way that creates legal or reputational risk. You may terminate at any time as described in the Billing section.
Upon termination, your CallLegend number will be released and access to call history and configuration will end according to the platform’s data-retention practices.
We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the service after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Cuyahoga or Lake County, Ohio.
Questions about these Terms:
hello@calllegend.com
HomeSwerv LLC
Northeast Ohio
By using CallLegend you also agree to the applicable terms of the underlying platform provider, CallFluent AI.